Project HVAC | Client Review
Full strategy Make the decision
Content capture decision guide

Capture the proof.
Build the machine.

Project HVAC already has polished brand assets. The next production sprint should capture the human evidence that makes the brand believable: real customers, credible technicians, and useful advice.

1
Recommended decision

Approve one half-day shoot: 3 Honest Pros spotlights, 2 customer stories, and 2 quick tips. This is the baseline content set in the eight-week plan.

13asset categories already ready or active
4.1xplanned digital spend growth from March to June
7anchor stories in the recommended half-day shoot
30+estimated usable cutdowns after smart repurposing
02 | Why now

Creative is now a performance input.

The media plan scales quickly. More spend without more credible creative means the same messages work harder, fatigue faster, and give the team less to optimize.

Planned monthly digital spend

$3.6K to $15K

The approved operating plan increases digital investment across four months.

2xThe eight-week plan targets 400+ monthly leads, up from a baseline of about 200. Creative should give the media team more messages to test, not promise a result by itself.
Recommended first 30-day mix

What to make more of

Weight the first production batch toward evidence and utility. Brand polish already exists.

The creative job is simple

Make "Still Your Neighbors" visible and provable. A person, a problem, and an honest answer beat a generic service claim.

Spend and lead figures come from the eight-week operating plan. The content mix is a recommended planning allocation.

03 | Reuse vs. capture

Do not pay twice for what already exists.

The current library is strong on polished brand, TV, photography, and general service footage. It is thin on customer voice, education, and visible proof of the repair-first promise.

Reuse now

Existing production-ready assets

  • Five "Still Your Neighbors" campaign videos
  • Six Kevin green-screen spokesperson videos
  • More than 50 residential job-site photos
  • Twelve residential B-roll videos
  • Active WHAS and WLKY television spots
  • ESOP press kit, team photos, logos, music, and broadcast graphics
CTV cutdowns Weather intros Paid social Landing pages
Capture next

The proof gaps

  • Authentic customer testimonial videos
  • Simple educational explainers
  • Seasonal preparation checklists
  • Day-in-the-life technician stories
  • Before-and-after case studies
  • Employee-owner spotlights and origin stories
Trust Proof Repeatable series Fresh hooks
×
Skip another generic brand shoot.

Do not spend the half day on logo shots, staged handshakes, trucks driving, or corporate scripts without a real story. Those assets already exist or are easy to source. Capture what cannot be faked.

04 | Capture priorities

Choose the stories worth putting on camera.

The first three selections are the recommended baseline. Toggle the optional families to see how the production scope changes.

Interactive: select the content families you want to approve, then copy the decision summary at the end.

Critical

Real customer language carries more trust than any brand claim. It also gives paid media a human story instead of another offer.

Trust Reuse
"They did not sell us what we did not need."
What to capture
  • Two 10-minute interviews in the customer's home
  • The original problem, the honest recommendation, and the outcome
  • Natural room sound, home context, and one technician interaction
2 anchors8 cutdowns9:1616:9
Critical

Put a face on employee ownership. Let technicians explain the moments when repair is the right answer and replacement is not.

Trust Reuse
"The person at your door owns part of this company."
What to capture
  • Three technicians with distinct roles or personalities
  • Name, Louisville connection, and one honest-service story
  • Hands at work, diagnostic tools, and direct-to-camera answers
3 anchors9 cutdownsLinkedInPaid social
Critical

Useful content earns saves and builds authority before the homeowner needs service. Keep each lesson to one problem and one action.

Utility Effort
"Three things to check before calling for AC repair."
What to capture
  • Filter check and replacement
  • Thermostat and breaker check
  • Outdoor unit airflow and visible warning signs
2 anchors6 cutdownsReelsYouTube
Add if ready

This is the sharpest proof of the brand promise. A real diagnosis and a visible cost comparison turn "honest" from an adjective into evidence.

Persuasion Access
"A competitor quoted $5,000. This repair was $400."
What to capture
  • Two recent jobs with permission to discuss the diagnosis
  • The failed part, the repair choice, and the cost avoided
  • A technician explanation with paperwork or visual proof
2 anchors6 cutdownsLead genLanding page
Add if visual

Transformation content stops the scroll when the contrast is obvious. It works best when the camera can show a meaningful change.

Visual Access
"What we found inside a working AC unit."
What to capture
  • Dirty and clean coil, filter, or duct comparison
  • Thermal image or airflow reading before and after
  • Matched camera angle and simple on-screen metric
3 anchors6 cutdownsCarouselShort video
Reuse first

Weather triggers create urgency, but existing Kevin green-screen footage may already cover the need. Record new intros only after the inventory review.

Urgency Need
"Louisville hits 95° Friday. Check these three things tonight."
What to capture
  • Four evergreen openings for heat, humidity, freeze, and storm
  • Clean pauses for editable forecast details
  • One calm CTA for maintenance and one for emergency service
4 anchors8 cutdownsStackAdaptMeta
05 | Creative examples

Start with tension. Resolve with proof.

Every concept below can be captured with real people and real work. The structure is repeatable across vertical video, paid social, YouTube, CTV, and landing pages.

The honest repair15 to 30 sec
1Stop

"A competitor quoted $5,000. This repair was $400."

2Prove

Show the failed part. Let the technician explain why replacement was unnecessary.

3Act

"Get a second opinion before you replace."

The owner at your door20 to 45 sec
1Stop

"The person fixing your AC owns part of this company."

2Prove

Introduce one technician, one Louisville connection, and one repair-first story.

3Act

"Call your neighbors at Project HVAC."

The 95° checklist15 to 25 sec
1Stop

"Louisville hits 95° Friday. Do these three things tonight."

2Prove

Show filter, thermostat, and outdoor unit checks in quick sequence.

3Act

"If one fails, call before the rush."

The customer relief story30 to 60 sec
1Stop

"We thought we needed a whole new system."

2Prove

The customer explains the recommendation, cost, and how the team treated the home.

3Act

"They fixed the problem. They did not sell us more."

Avoid: "Our certified technicians deliver best-in-class solutions." It is polished, generic, and impossible to prove. Replace it with a person, a specific choice, and evidence.
06 | Production system

One half day should feed every channel.

The shoot is not seven finished ads. It is a source library. Record clean anchor stories, then reshape them around platform, hook, length, and call to action.

Capture
7

credible anchor stories with clean audio, real context, and multiple openings

Shape
23

planned cutdowns across 9:16, 1:1, and 16:9 formats

Deploy
30+

estimated placements after hooks, captions, stills, quote cards, and web reuse

30 MINLock the stories

Confirm people, proof points, locations, permissions, and the three questions for each subject.

HALF DAYCapture the library

Record anchors first, then B-roll, alternate hooks, clean openings, and still photography.

48 HOURSSelect the proof

Choose the strongest lines and visuals before polishing every possible edit.

1 WEEKBuild the first batch

Create seven anchors, short cutdowns, captions, quote cards, and paid variants.

4 TO 6 WEEKSRefresh the hooks

Keep the proof. Change openings, lengths, and calls to action based on performance.

The source operating plan allocates 0.5 hours for planning plus a half-day shoot. Output counts shown here are planning estimates and depend on footage quality and approvals.

07 | Decision needed

Leave the meeting with five names and one date.

Buy-in becomes real when the client commits people, access, and a production window. Everything else can be handled in the brief.

Client commitments

Approve before the team leaves

  1. Three technicians who are comfortable sharing a real customer story.
  2. Two customers with a clear outcome and permission to film.
  3. One half-day date plus a primary location and one active job site.
  4. Asset access for WHAS, WLKY, Kevin footage, photos, B-roll, logos, and music.
  5. Message guardrails for repair-first claims, pricing examples, and employee ownership.
  6. A 48-hour approval owner who can keep the production and media schedule moving.